Menu
Your Cart

Inspyre - FAQs

The SmartWatch Inspyre™ by Smart Monitor

What is Inspyre™?

The Inspyre™ by SmartMonitor is a patented, intelligent motion detecting and alerting app. The Inspyre™ can run on certain Samsung and Apple watches and can be used with Android phones and iPhones making it a fully portable device that continuously monitors movements, analyses them for abnormalities, issues alerts, and securely records unusual occurrences.


Can Inspyre™ detect seizures?

Independent Living Supplies Ltd makes no claims regarding the ability or efficacy of the Inspyre™ in detecting seizures of any kind. The Inspyre™ monitors movements and sends alerts when detecting repetitive shaking motion. Inspyre™ is not a medical device and is not intended to be used in the diagnosis, monitoring, prevention, or treatment of disease. Please consult your healthcare provider with any questions or concerns you may have regarding your health or medical condition.


Has the Inspyre™ by SmartMonitor undergone clinical studies?

Independent Living Supplies Ltd does NOT claim to diagnose, cure, treat or prevent disease. The Inspyre™ by SmartMonitor has undergone clinical studies at top medical institutions across adult and paediatric populations that validates its ability to alert upon repetitive shaking motion. Studies at Stanford with 40 adult participants were concluded in June 2010. Inspyre™ performed with very high sensitivity – in the high 90s as noted in the journal article: Lockman J, Fisher RS, Olson DM. Detection of seizure-like movements using a wrist accelerometer. Epilepsy and Behaviour 2011; 20:638-41. Studies at the University of California, San Francisco with the paediatric population were completed in 2013. The device has been used on children as young as 3 years old. In over 500 hours of testing, the device sensitivity in detecting tonic-clonic seizures was 100%; device specificity was over 90%. In addition to the above validation studies, the Inspyre™ by SmartMonitor is being used in clinical studies at Stanford University, NYU Langone Medical Center, Boston Children’s Hospital, and the University of Virginia. These studies are evaluating the ability of Inspyre™ to provide data on seizures that was never possible before in an outpatient setting. A Stanford study that concluded in 2015 evaluated the ability of the Inspyre™ to provide data on seizures. The study determined that data on seizures provided by the Inspyre™ was more detailed and accurate than a seizure diary or patient and caregiver reports as published in “Tracking generalized tonic-clonic seizures with a wrist accelerometer linked to an online database” (European Journal of Epilepsy 2016 pp13-18).


What are the benefits of your solution?

Inspyre™ users have told us that the device provides independence from constant supervision. They have expressed increased confidence because they can get help by simply pushing a button. Their family members and caregivers then gain respite knowing they will receive a text message and phone call should their help be needed. Family members appreciate the peace of mind, especially at night knowing they can be on hand to provide assistance when needed. Furthermore, users and caregivers alike value that the activity reports can be downloaded at any time for thorough analysis.


Can SmartMonitor detect Toxic-Clonic seizures?

Independent Living Supplies Ltd makes no claims regarding the ability or efficacy of Inspyre in detecting seizures of any kind. Inspyre monitors movements and sends alerts when detecting repetitive shaking motion. The Inspyre is not a medical device and is not intended to be used in the diagnosis, monitoring, prevention, or treatment of disease. Please consult your healthcare provider with any questions or concerns you may have regarding your health or medical condition.


What watches is Inspyre™ compatible with?

The Inspyre is compatible with iPhone 7 and newer paired with an Apple Watch 3 and newer, or an Android phone running at least OS 8.0 paired with a Samsung Galaxy Watch, Samsung Galaxy Active 1 or 2, and the Samsung Galaxy Watch3 & 4.

Please check Android compatibility before purchchasing.


How the  Inspyre™ by SmartMonitor works

With patented miniaturized technology and sophisticated algorithms, the Inspyre analyses activity outside a normal spectrum and reliably issues alerts upon the onset of various types of repetitive and excessive movements. Users can also summon help with a simple push of a button on the watch. Inspyre records movement patterns plus the time, duration, and location (advanced model) of any unusual occurrences. Users can securely access their confidential information and send archived copies to their care provider for later review


The Inspyre by Smart Monitor can run on Samsung and Apple watches and works in conjunction with an Android (8.0 os or above) or an iOS device (iPhone 7 and later models running iOS v8.0 and above). Users need to carry the device running Inspyre within a 15 – 30-foot range, for example in pockets, handbags, backpacks, etc. When the app detects excessive and repetitive movement, it wirelessly signals the user’s phone, which then sends a text and calls a family members’ phone, within seconds.


The caregiver’s phone, which receives the alerts, can be anywhere. Recorded events are downloadable. Alerts can be sent or cancelled by the user with a simple push of a button.


What do I need for Inspyre™ to work?

  • Users need to have a compatible Android phone or an iPhone with a data plan. Android phones must be running Android version 8.0 or above. iOS phones (iPhone 7 and later models) must be running IOS version 8.0 and above.
  • A compatible Samsung or Apple watch
  • Users need to download the Inspyre application from either the Google Play Store (for Android) or from the App Store (for iOS).
  • The Samsung or Apple watch and the phone need to be paired and connected through the Inspyre app.
  • A current user subscription


Using  Inspyre™ by SmartMonitor


How does using  Inspyre™ on my Apple Watch impact battery life?

While the Inspyre is continuously monitoring on the Samsung watches the battery life of the watch is approximately 16 hrs while the Apple Watch battery will last 18 hours.


The “start/stop” function that is presented on the watch face itself gives our users the ability to easily switch from monitored to unmonitored depending on their situation.


For example, the Stop Monitoring capability is great for those times when the user is with friends, watching a movie with family, or anytime that they have a loved one or caregiver nearby. Such optimal use of the Start and Stop functionality can extend the battery of the watch.


Can I use  Inspyre™ if I am on medication or just had surgery?
The InspyreTM by SmartMonitor, running on a Samsung or Apple watch, is a non-invasive, passive device. It will have no impact on current or future medication regimens, or any surgery and it does NOT require you to make any changes to your lifestyle. The Inspyre is not a substitute for medical care. Again, it does not prevent, predict, or treat seizures or any other kind of medical condition.

Can I wear the Inspyre™ outside my house?
Yes, the Inspyre can be worn in bed, in schools, offices and elsewhere as long as the phone and the watch are within 15-30 feet of each other.


What if an alert is accidentally triggered?
The Inspyre is a motion-detecting and alerting device that continuously monitors movements for excessive and repetitive movement outside a normal spectrum. Users have the ability to cancel any alert by pressing the Cancel button on the watch. The Cancel button will be active as soon as an alert is triggered.

Can I get help if I do not have any abnormal motions?
Yes, the Inspyre has a Help button that when pressed immediately sends an alert to the designated family members or caregivers. If Help is pressed by accident the user can cancel the alert by pressing the Cancel button on the watch (which will appear after the Help button is pressed). The Help button is available on the Silver and Gold plans.


Do I need Internet or WIFI Connectivity?
The phone communicates with the watch using a Bluetooth connection. To use the Inspyre, you need a Samsung or Apple watch and a smartphone with a data plan within a 15–30-foot range. Your family or caregivers can receive alerts on any mobile phone, anywhere.


What if the Inspyre™ gets further than 15-30 feet away from my phone?
When the Inspyre and phone are separated by more than Bluetooth range distance (approx. 15-30 feet), then they may be disconnected, and it will not be able to send out alerts. It is important that the user keep their smartphone with them.


Do the Inspyre™ and phone require special care or maintenance?
Beyond charging the watch and phone every day, no special care is needed. You may use the Test Connection feature on the app to check that the watch is connected and working properly.


Do I need special training to use Inspyre™?
No, Inspyre provides extensive written user documentation plus support from our team at Independent Living Supplies. The app is easy-to-use but if you have any questions or need assistance, please call us on 01438 821251

 Inspyre™ by SmartMonitor Subscription Plans


Do I need a subscription plan for the Inspyre™ to work and what does it include?
Yes, the subscription provides the following benefits:

  • Continuous monitoring
  • Cloud-based storage and access of all event historical data
  • Downloadable reports that you can share with your doctor
  • Customer service and support
  • Firmware and Software upgrades

If I have a Bronze subscription plan, can I upgrade to Silver or Gold? How do I do that?
Yes, users can upgrade their plans at any time. Please contact us at info@epilepsysolutions.co.uk or call us on 01438 821251.


Purchasing the Inspyre™ by SmartMonitor

How much does the Inspyre™ by SmartMonitor cost?
For pricing click the Buying Guide option from the website or please contact us via email info@epilepsysolutions.co.uk or by phone on 01438 821251

Warranty & Returns


If SmartMonitor does not work for me can I cancel my subscription?
Yes, you can cancel your Inspyre subscription.

If you have purchased a watch with your subscription this can be returned within 30 days of purchase in its original condition, Epilepsy Solutions will issue you a refund based on your payment method. Please note that the activation fee and shipping charges as well as the first month’s service are non-refundable.

Products must be packed in their original packaging and include all accessories, manuals, and documentation. Please contact Independent Living Supplies prior to returning any product to receive a Return Authorisation Number. You will be responsible for, and pre-pay all return postage charges and shall assume all risk of loss or damage to the product while in transit to Epilepsy Solutions. We recommend that you use a traceable method of postage for your protection.


Please ship returns to:

Epilepsy Solutions

Unit 6 Bridgegate Centre

Martinfield

Welwyn Garden City

Hertfordshire

AL7 1JG