Support

Below you can find guidance on using the Smart Watch, with video guides by Smart Monitor the manufacturers of the device. If what you are looking for is not found below then please don’t hesitate to get in touch and we can help you resolve any queries.

You can get in touch via the contact us page.

Latest Android App Version: v5.9

Download

Note: If you are updating to SmartWatch Application V5.9, your SmartWatch MUST have V4.5.9 firmware installed. This may be checked by pressing the top-left battery button on the SmartWatch. If your SmartWatch is NOT V4.5.9, you will need to upgrade the firmware via the SmartWatch Firmware Utility below with a Windows XP or Windows 7 computer.

View the Uninstalling the SmartWatch application video below.

 

Firmware Upgrade Utility:

Here you can download the utility for upgrading your watches firmware.

Download

 

 

Support Videos:

Getting Started

 

SmartWatch Buttons

 

Charging the SmartWatch with a Charging Dock

 

Charging the SmartWatch without a Charging Dock

 

Downloading and Installing the SmartWatch App

 

Connecting to the SmartWatch

 

Entering Contact Information

 

Navigating the SmartWatch Application

 

Viewing Events

 

Is My SmartWatch Connected?

 

My SmartWatch is Not Connecting!

 

Resetting the SmartWatch

 

Uninstalling the SmartWatch application on a Samsung Galaxy S4

 

Uninstalling the SmartWatch application on a Samsung Galaxy S3/S2

 

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