Below you can find guidance on using the Smart Watch, with video guides by Smart Monitor the manufacturers of the device. If what you are looking for is not found below then please don’t hesitate to get in touch and we can help you resolve any queries.

You can get in touch via the contact us page.

Latest Android App Version: v5.9


Note: If you are updating to SmartWatch Application V5.9, your SmartWatch MUST have V4.5.9 firmware installed. This may be checked by pressing the top-left battery button on the SmartWatch. If your SmartWatch is NOT V4.5.9, you will need to upgrade the firmware via the SmartWatch Firmware Utility below with a Windows XP or Windows 7 computer.

View the Uninstalling the SmartWatch application video below.


Firmware Upgrade Utility:

Here you can download the utility for upgrading your watches firmware.




Support Videos:

Getting Started


SmartWatch Buttons


Charging the SmartWatch with a Charging Dock


Charging the SmartWatch without a Charging Dock


Downloading and Installing the SmartWatch App


Connecting to the SmartWatch


Entering Contact Information


Navigating the SmartWatch Application


Viewing Events


Is My SmartWatch Connected?


My SmartWatch is Not Connecting!


Resetting the SmartWatch


Uninstalling the SmartWatch application on a Samsung Galaxy S4


Uninstalling the SmartWatch application on a Samsung Galaxy S3/S2


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